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How old is my Water Heater?
In most cases the manufacture date is encoded in the serial number of the heater, located on the plate on the front
of the water heater.
Frequently Asked Questions
Why did my water service break?
Material failure is a common cause of water service leaks with plastic piping. Over time pipe materials wear out.
Hard water, chlorine, ammonia, and acids will shorten the life of any water pipe.
Ground shifts As the ground freezes and thaws throughout the seasons the ground tends to shift adding extra stress
or crushing the water pipe. This added stress may cause the pipe to fail.
What about Copper water services?
Most failures with cooper water services result form the acids in the water or ground that deteriorates copper.
In both cases there is always the possibility of improper installation
How deep is my Water Service?
36 inches is a standard in most states. International Plumbing code states that a water service must be six inches
below the freeze line. Thus your water service could range from 36 inches to 20 feet.
Why does the hot water from my faucet smell?
This is caused by a chemical reaction between minerals and acids in the water and the anode rod in the water
heater. If you do have this problem you might want to think about having your water tested and getting a water
conditioner installed.
My Gas Water Heater makes loud sounds, why?
The popping sound is caused by a mineral build up on the bottom of the water heater that traps water between the
tank and the mineral. When the water is being heated it turns this trapped water into steam. The steam then
escapes or explodes through the mineral causing the popping sound.
What is a Pressure Reducing Valve?
It has been determined that pressures above 80 psi cause premature faucet wear and can lead to joint failure in a
water piping system. Thus a PRV is installed to keep the pressure in your home at a regular level that is not harmful
to the pipes in your home, usually about 50 psi.
Bathroom faucet drips, Why?
Could be a loose washer The pressure holds it down when no other faucet is running water and the lower pressure
let's it rise up a bit when other water is used.